IT Outsourcing Blog
From “Falling in Love to a Long Lasting Marriage” - in IT Outsourcing Quality is one Key Criteria
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“The first impression is the last impression” or “you never get a second chance to make a first impression”. Those phrases are well-known around the world.
Ethics that an IT Service Provider should follow
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- Are you an IT Service Provider?
- Are you losing out on outsourcing business while trying to win new projects?
- Scratching your head and asking yourself where you are going wrong?
- You may be the best at what you do but still having trouble convincing IT Outsourcing Customers that you are trustworthy?
McKinsey on Reinventing IT for Digitization: Efficiency and Scalability in Sourcing plus Agility are Necessities
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The impact of Digital business models is a hot topic for nearly all corporates and one of the key areas strategic advisors focus on. In 2014, McKinsey issued a series of articles on Digitization. In one titled “Reinventing IT for Digitalization” they state that “companies seeking strong digital performance must thoroughly transform their IT functions”.
They claim that in order for incumbents to compete against digital attackers and even create a new strategic advantage, multiple elements have to be addressed. Those are
“Divide and Conquer” – Historic Strategy Applied for Large Scale SW Projects by Building on Agile Process and Automated Governance
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Since decades military and political leaders have used a strategy of “divide and conquer” (from Latin “divide et impera” as implemented in the Roman Empire, to tackle complex challenges. Our interpretation of a recent article by McKinsey & Co. on large scale Software projects as well as our understanding of agile practices lead to the conclusion that the strategy already defined by the Romans is also of high value in today’s application development projects. The concept of tactical maneuvers to efficiently deal with a numerous opponent by dividing the opponents forces in smaller pieces and fighting the battle one by one is related with dividing a complex requirement for an application development into smaller, manageable steps such as Stories or Tasks. At the same time the military leader always needs to have the overview and be in control of the overall battle. In case of an application development this leads to the need for a strict governance / an stringent reporting to be in place. The winning combination offers “the best of both worlds”.
CROWDSOURCING in IT Outsourcing: “Multiple Heads Are Better than One” – If Properly Managed
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Crowdsourcing, a modern business term coined in 2005, is defined by Merriam-Webster as the process of obtaining needed services, ideas, or content by soliciting contributions from a large group of people, and especially from an online community, rather than from traditional employees or suppliers; The word is a combination of the words 'crowd' and 'outsourcing'. The idea is to take work and outsource it to a crowd of workers.
In a February 1, 2008 article, Daren C. Brabham, "the first [person] to publish scholarly research using the word crowdsourcing" and writer of the 2013 book, Crowdsourcing, defined it as an "online, distributed problem-solving and production model."
